Frequently Asked Questions
Tees
What are your shirts like?We print all of our designs on American Apparel 2001 Fine Jersey Short Sleeve tees. American Apparel shirts are the softest, smoothest, best-looking T-shirt available anywhere. They are made of 100% Fine Jersey cotton, combed for softness and comfort. They do shrink in the wash so either order one size up or don't put them in the dryer.
All of our shirts are screen printed by hand in advance. Unlike other t-shirt sites, we do not print on-demand. That means: higher quality and faster shipping.
Which size shirt should I order?All of our shirts are printed on American Apparel shirts. They are cut to be a bit more fitted than your standard tee. They are also 100% cotton so you can expect them to shrink. The sizing chart for American Apparel tees can be found here: 2001 American Apparel Size Chart.
What are the washing instructions?All of our products are made with American Apparel's 100% cotton fabric. Expect about 5-7% shrinkage after a normal wash. To avoid shrinkage, wash cold and hang dry. And make sure you wash your tee with like colors.
Can I submit my own idea?Yes! Just send in your own original idea to ideas@walkietalkietees.com. If we like it you'll get $100 plus a tee with your idea on it. If you can't draw it, that's fine; you can submit a description of your idea.
Returns
What is your return policy?If for any reason you are unsatisfied with your order, you may return it within 30 days of the date of invoice for a full refund less shipping charges. We will exchange your product or credit your account. All products must be returned in their original condition, unworn and unwashed with a copy of the invoice and reason for return included. Return shipping charges are the responsibility of the customer. If you would like to exchange a product, Walkie Talkie will ship the replacement at no shipping charge to you.
To return your purchase:
Email return requests to: orders@walkietalkietees.com.
Please allow 2-3 business days for your request to be processed. You will receive an email including instructions on how and where to ship the item. Upon return and receipt of the product, Walkie Talkie will exchange, refund, or credit the item, less appropriate adjustments for shipping and handling.
Shipping
What shipping options do you offer?We use the regular old U.S Postal Service for domestic and international shipments.
Why was my order charged a customs fee when it was delivered?International orders may be subject to customs duties/fees. There's nothing we can do about that. Sorry!
Contact
How can I get in touch with you?You can email us directly at info@walkietalkietees.com, or use our form on the contact page.